Respiratory immunization information for community vaccine providers

Information on this page is for Community Vaccine Providers (CVPs) within Island Health, excluding community pharmacists. Community pharmacists access information through the BC Pharmacy Association.

COVID-19 vaccines will be easily accessible this season with appointment availability through public health and community pharmacies. Starting late April invitations to book an appointment will be sent through the Get Vaccinated system for eligible groups.

Non-B.C. Residents: Community pharmacists are only able to immunize B.C. residents (those with a Personal Health Number). Non-B.C. residents can call 1-833-838-2323 to book an appointment with public health.

Vaccine Management
  • All staff who monitor, handle or administer vaccine must be familiar with the cold chain process and BCCDC Vaccine Management resources.
  • Vaccine must always be stored between +2°C to +8°C either in a monitored fridge or cooler packed according to BCCDC standards.
  • Record the minimum, maximum and current vaccine fridge temperatures at the start and end of each day using the BCCDC Fridge Temperature Form.
  • Vaccine stored in a cooler for ≥4 hours must be monitored with a min/max thermometer
  • If vaccine is exposed to any temperature outside +2°C to +8°C, immediately:
    • Place vaccine in a bag and label ‘QUARANTINE – DO NOT USE
    • Store bag between +2°C to +8°C in a monitored fridge or cooler packed according to BCCDC standards
    • Contact local health unit
Vaccine Eligibility

COVID-19 Vaccine Eligibility

Vaccine Products

COVID-19 Vaccines

Ordering Vaccine

Community Vaccine Provider COVID-19 Vaccine Order Form

Community Health Services COVID-19 Vaccine Order Form

Community Vaccine Providers can begin to place orders the week of April 20, 2026. Health Unit staff will contact you when order is ready for pick-up. Allow at least 5 business days (Monday to Friday) between ordering date and requested pick up date.

  • First Order: Only request anticipated vaccine doses needed for the first two weeks.

  • Subsequent Orders: Place as needed taking into account the shorter vaccine expiry date for COVID-19 vaccine. Forms with incomplete information will result in a delay in orders being filled as public health will need to follow-up to request missing information.

Picking up vaccine: All vaccine providers are responsible for picking up the vaccine once contacted by the health unit to confirm order is ready. Bring a hard-sided cooler with frozen ice packs and insulating material (e.g., flexible insulating blankets or gel packs at refrigerator temperature (+2˚C to +8˚C), bubble wrap, crumpled paper or Styrofoam peanutswhen picking up vaccine, otherwise vaccine will not be released.

Documentation & Reporting

COVID-19: all doses must be recorded in the provincial immunization registry (i.e., ImmsBC or eForm)

Primary Care Providers follow the steps below to order and document COVID-19 vaccines:

1. Order COVID-19 vaccines using the appropriate order form.

2. Most offices already have a Service Delivery Location (SDL), which is required to enable vaccine entry in eForms. We will review the order form and submit a request to the Provincial Team for a new SDL, if necessary. Please allow approximately five business days for the SDL to be created. 

3. Public Health Information Systems Team will send the Primary Care Providers (PCP) eForm Onboarding Process and Immunization eForm Guide to Primary Care Providers to you by email. 

4. Follow the instructions in the email to complete the eForm education. If you require support with eForm access, contact eformsenrolment@phsa.ca.

5. If a new SDL is required, the Public Health Information Systems Team will notify you by email once it's created. You may begin documenting influenza and COVID-19 vaccines in eForms after the SDL is active and education is complete.

Note: The local health unit will contact you when your COVID-19 vaccine order is ready to be picked up. Providers can administer COVID-19 vaccines before they have eForm access, but all doses must be back entered in eForms.

Acute Care

Community Health Services

  • All COVID-19 doses must be recorded in the provincial immunization registry (i.e. ImmsBC)
  • At the end of each clinic day, complete the Online Clinic Tally.

For Access to ImmsBC – Island Health Staff

Reporting Adverse Events

Reporting Adverse Events 

COVID-19 & Influenza Activity
Resources
Contacts

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