New Options for Booking your COVID-19 Vaccination Appointment
If you are eligible to make a vaccination appointment you can use B.C.’s new online registration system.
This system has three simple steps:
- Register: First, register when it is your turn and get a confirmation code
- Book: Book a vaccine appointment when you get an email, text or phone call telling you you are eligible to book, based on your age.
- Get vaccinated: Visit a vaccine clinic to get your vaccine dose.
Visit gov.bc.ca/getvaccinated to register and for more information.
A provincial call centre (1-833-838-2323) is available for people who do not have a Personal Health Number or need additional support making an appointment. This service is available in 140 languages.
Or you can register in-person at the nearest Service BC location starting April 6.
You will need to provide your:
- Legal first and last name
- Date of birth
- Post code
- Personal health number (aka: care card)
- An email address that gets checked regularly or a phone number that can receive text messages (a direct line to you or your support person)
Once you are eligible to register, you remain eligible.
Born in or before 2003 (18+)
Indigenous Peoples aged 18 and over
Pregnant people who are aged 16 and over**
Clinically extremely vulnerable (CEV)*
*If you are in the CEV cohort and have received an invitation letter signed by Dr. Bonnie Henry, please book an appointment via the call centre first and remember to bring your letter with you to your appointment.
Before you call, we recommend you review information from the BC Centre for Disease Control on the planning, timing and safety of the vaccine with consideration of your health condition.
** Please register at gov.bc.ca/getvaccinated if you have not done so already, then phone 1-833-838-2323 and identify as being pregnant. Online booking for pregnant people is not available. Questions? Find FAQs
- I don't have my patient invitation letter
If you were expecting to be on the clinically extremely vulnerable list but have not received a patient invitation letter by April 15, that doesn’t necessarily mean you are not eligible. Please visit the BC Government’s Clinically Extremely Vulnerable page for information and next steps.
- My medical condition is not included
Not all medical conditions are included on the clinically extremely vulnerable list.
The list identifies conditions that are the strongest drivers of hospitalization and mortality risk.
Exceptions to the Provincial registration process
- Exceptions to call-in process
Island Health is contacting some people directly to book appointments. If you fall into the following groups, there is no need to call.
- community health workers
- long-term home support clients
- people living and working in independent living centres
- people living and working in seniors supportive housing
- hospital staff
- community general practitioners and medical specialists (and office staff)
- Community-based health care workers
Health-care workers in the following professional categories who are working in the Island Health region are eligible for vaccination in Phase 2. Primary care providers will receive information through their Division of Family Practice. Other professionals listed here will receive information from their professional regulatory body with instructions for making an appointment.
You do not need to call Island Health at this time.
- Community primary care providers who are seeing patients in person (nurse practitioners, medical practitioners, other patient care staff) and office staff (including medical office assistants) working in these settings
- Laboratory staff working in public health and private laboratories
- Midwives and office staff working in these settings
- Pharmacists, Pharmacy Technicians, and pharmacy staff
- Public and community health program staff (regional, provincial, federal)
- Research staff exposed to COVID-19 patients
- Speech-language pathologists and support staff
- Massage therapists
- Physiotherapists and support staff
- Traditional Chinese Medicine Practitioners
- Dentists, dental assistants, dental hygienists, denturists, dental technicians and their office staff
- Occupational therapists and support staff
- Canadian Blood Services Staff
Culturally safe experiences for Indigenous people
Island Health continues to work in close partnership with First Nations Health Authority, Métis Nation British Columbia and Friendship Centers across Vancouver Island to improve cultural safety in all areas of health-care, including at COVID-19 vaccine clinics.
Indigenous people and communities continue to be prioritized, resulting in early access to vaccine, especially for communities exposed or vulnerable to COVID-19.
The lessons learned and ongoing collaboration between agencies and communities informs Island Health’s vaccination rollout, including how to create a culturally safe environment for everyone. This includes cultural safety training for staff and volunteers, as well as employing staff from partner organizations at COVID-19 vaccine clinics.
Island Health acknowledges that historical and current health system trauma may result in Indigenous individuals not wanting to visit a health authority site to be vaccinated. To address this, Island Health is pleased to be working with Indigenous partners to ensure vaccination clinic staff and volunteers have cultural safety and humility training.
We have also worked with Indigneous partners to have the Greater Victoria Friendship Centre, the Port Alberni Friendship Centre and the Sacred Wolf Friendship Centre as locations where vaccine can also be delivered. We are also working with Indigenous partners on similar opportunities in other communities.
Frequently Asked Questions
- I’m a Frontline Worker. When will I be contacted for my vaccine?
On May 1, 2021, Island Health launched vaccine registration for priority frontline workers, including firefighters, police, licensed childcare providers and K-12 school employees. Please speak with your employer if you are in one of these groups and need booking information.
- Can I get a vaccine at a local pharmacy?
The COVID-19 AstraZeneca/COVISHIELD vaccine is available for adults ages 55-65 through select community pharmacies. These shots are available the first dose of a patient's COVID-19 vaccine ONLY. Find more information and locations here.
- Find your local clinic
All clinics are listed here, but your registration agent will confirm your appointment date and time at the location nearest to you: https://covid19.islandclinics.ca
- The whole community approach
If you live in the following communities, you will be part of the whole community approach to COVID-19 vaccinations. For specific details, visit our whole community approach page.
Bamfield, Cortes Island, Denman Island, Gabriola Island, Galiano Island, Gold River, Hornby Island, Kyuquot, Lasqueti Island, Mayne Island, Pender Island, Piers Island, Port Alice, Port Hardy, Port McNeil, Port Renfrew, Protection Island, Quadra Island, Read Island, Saturna Island, Sayward, Sointula, Pender Island, Tahsis, Thetis Island, Tofino, Ucluelet, Woss and Zeballos
- What to expect at the vaccine clinic
You must bring your patient invitation letter and your Personal Health Number to your appointment.
- Wear a short-sleeved shirt and a mask
- Arrive a few minutes before your scheduled appointment time
- You can bring one person with you for support.
- All clinics are wheelchair accessible. You will be provided a mask if you need one.
During the appointment
At the clinic you will:
- Complete a check-in process
- Get either the Pfizer or Moderna vaccine dose. A choice will not be offered
- Wait in an observation area for about 15 minutes
- You can expect to be at the clinic for 30 to 60 minutes in total.
- Can I wait at a vaccine clinic to see if there is any extra or leftover vaccine?
Island Health tightly manages our vaccine supply and ensures that any leftover vaccine is prioritized for eligible and pre-identified populations. We do not maintain a standby list of people who show up at the clinic.
- What are the benefits of the vaccine?
Getting one of the approved vaccines is the best way to protect yourself against COVID-19, which is a serious and sometimes fatal disease. In clinical trials, those who received a vaccine were about 95% less likely to become sick with COVID-19. When you get immunized, you help to protect others as well, including those who are unable to get the vaccine.
- When will I be eligible if I'm not eligible now?
- Do I still have to follow restrictions after I am vaccinated?
For now, the Provincial Health Officer (PHO) orders and guidelines remain in place for everyone, even if they have received the vaccine.
It is also extremely important that people continue to seek testing for COVID-19 if needed. Click here to learn more about symptoms and testing.
- What information will Indigenous peoples have to provide to demonstrate their eligibility?
We know how important it is that Indigenous identity is respected, in every step of this process. If someone self identifies as Indigenous, additional proof of identity will not be required.
- I am new to BC and do not have a personal health number yet. Can I still get vaccinated?
If someone does not have a Personal Health Number but is living in B.C., they can still call and make an appointment to be immunized. Public health has procedures in place for booking appointments for people who are living in B.C. who do not have a Personal Health Number.
Need more information?
Visit ImmunizeBC for further COVID-19 vaccine questions and answers.
For non-health related vaccine or COVID-19 information, speak to a BC Services Agent:
- Text 1-604-660-2421 or dial 1-888-COVID19 (daily 7:30 a.m. to 8:00 p.m. PT, Standard message and data rates may apply)
- Help in other languages: Call 1-888-268-4319 (daily 7:30 a.m. to 5:00 p.m. PT)
- Telephone for the deaf: Dial 7-1-1 (across BC)
For questions specific to residents in Island Health, email: email@example.com