Crisis Response

If you are in a situation that involves immediate risk of harm to self or others, please call 911.

Crisis services are available across Vancouver Island. Please contact one of the crisis lines below for immediate support and connection to local services.

Crisis Lines

Visit Get support now  or call the Vancouver Island Crisis Line: 1-888-494-3888

• For emotional support and connection to local services 24-hours a day, every day of the year.
• Crisis Chat: vicrisis.ca available 6 – 10 p.m.
• Crisis Text: 250-800-3806 available 6 – 10 p.m.

Suicide Crisis Helpline: call or text 9-8-8

• A safe space to talk, 24 hours a day, every day of the year.

KUU-US Crisis Line: 1-800-588-8717

• For Indigenous people on Vancouver Island and across the province. Support is available 24-hours a day, every day of the year. 
• Adult Crisis Line: 250-723-4050      
• Youth Crisis Line: 250-723-2040
• Métis Crisis line: 1-833-638-4722

Services provided 

Crisis services vary in each community and may include:

• Immediate assessment and support
• Outreach services
• Crisis Response Teams
  • In some communities, these teams work with policing partners to support people who are experiencing a mental health and/or substance use crisis.
• Peer support
• Referral to additional services

For access to crisis services, call the Vancouver Island Crisis Line at 1-888-494-3888.

The Canadian Mental Health Association (CMHA) offers mental health support and community-led crisis response services in select communities. Find more information on the CMHA website.