Addiction care for adults (Access Central)

Get help with your drug or alcohol use. Call to get started. 

• You want to reduce, stop or more safely use alcohol or drugs
• You need help with withdrawal or finding treatment
• You are concerned about your own or someone else’s substance use

Yes, if you live on Vancouver Island or the Gulf Islands and want help with your own or someone else’s alcohol or drug use. 

Here's what you can expect when you call Access Central:

• You will talk to a member of the care team.
• You’ll be asked to answer some questions.  
  • What substances you use 
  • How often you use them 
  • Your health, safety, and supports 
  • Any services you have tried before
• You'll get a plan that fits you.  
  • Together, you will decide on next steps. This might include: 
    • Withdrawal management support 
    • Treatment programs 
    • Medication to help manage cravings or withdrawal symptoms (including opioid agonist treatment) 
    • Counselling or group support 
    • Harm reduction services
• You’ll get connected to resources. 
  • The care team will help connect you to the service that best matches your needs and goals. 

You can call back any time if your situation or goals change. 

Calling the line is free.

• Your information is kept private. 
• You can call for yourself or to learn how to support someone else. 
• If you need help in another language, tell the care team and they will connect you to PHSA translation services.