Travel assistance

Do you live in a rural or remote community and need a ride to medical appointment in another community? Reach out. We may be able to help. 

When to choose:

This service may help if:

  • You need to travel to a non-emergency medical appointment in another community
  • Your appointment is with an Island Health facility or affiliate site
  • You live in a rural or remote community within the Island Health region
  • You are having difficulty arranging or paying for transportation on your own
  • You need door-to-door travel support to get to care safely and reliably
     

How to begin

  1. Register online
    Fill out a short form.

  2. A service team member will contact you within 24 hours to help arrange transportation.

  3. If you prefer, you can call the service centre to request a ride (optional)
    1-844-940-6617

Where you can get help

North Island
  • Campbell River
  • Comox
  • Courtenay
  • Denman Island
  • Gold River
  • Hornby Island
  • Kyuquot
  • Port Alice
  • Port Hardy
  • Port McNeill
  • Sayward
  • Tahsis
  • Woss
  • Zeballos
Central Island
  • Bamfield
  • Bowser
  • Gabriola Island
  • Nanaimo
  • Parksville
  • Port Alberni
  • Qualicum
  • Qualicum Beach
  • Tofino
  • Ucluelet
South Island
  • Central Saanich
  • Chemainus
  • Duncan
  • Ladysmith
  • Lake Cowichan
  • Mill Bay
  • Pender Island
  • Salt Spring Island
  • Sidney
  • Sooke

Cost and fees

This service is free.

Other support options