Indigenous Liaison Nurses (ILNs) can advocate on your behalf, helping you access referrals, benefit information and more with ease.
Indigenous Liaison Nurses can help
- access non-insured health benefits as needed
- access to the All Nations' Healing Room in the Patient Care Centre
- discharge planning and communication with community contacts
- get a hardship parking pass for one family member
- refer you to community services
- refer you to Spiritual Health as requested
- support for you and your family during a hospital stay
- understand health care issues
As an Indigenous patient, you have a right to
- ask questions about your health care
- be acknowledged as an individual
- be cared for in a respectful, dignified and culturally safe manner by health care professionals
- be consulted and actively participate in decisions about your health care
- freedom from verbal, physical and sexual abuse, or neglect
- get a second opinion from another doctor
- privacy and confidentiality of your health information
- request access to the information in your health record
- refuse to have students, residents and other training present during your appointment or examination
- refuse treatment, unless you have a serious communicable disease that could harm other people such as TB or Syphilis
