Emergency care
For life-threatening or emergencies such as chest pain, stroke, overdose, or severe injury, call 9-1-1 or go directly to the nearest emergency department.
Care options
If you have a family doctor or nurse practitioner, contact them first. Ask if you can be seen today or tomorrow. They may offer a same-day or next-day appointment. If you do not have a primary care provider, explore the options below.
Medical advice now
Call 8-1-1 for medical advice at any time of day. A nurse or doctor can help you decide if you need emergency care.
Pharmacist care
Pharmacists can treat many common conditions and provide quick help with prescriptions and vaccines.
How wait times and triage work
- After you arrive, a nurse does a check called triage to see how urgent your condition is.
- Patients are seen by urgency — life-threatening emergencies go first, not by who arrived first.
- The estimate is based on what’s happening right now, including:
- How many people are waiting
- How urgent their needs are
- How many people are currently being seen
- Wait times are updated every 5 minutes based on the Emergency Department's current level of activity. They reflect how long it takes for 9 out of 10 people to see a doctor or nurse practitioner after triage.
Thank you for your patience. We know waiting can be hard, and we’re working hard to care for everyone safely.
North Island
North Island Hospital - Campbell River & District Emergency Department
Campbell River, BC
2 hours 5 minutes
Port Hardy Hospital Emergency Department
Port Hardy, BC
Open daily from 8:00 a.m. to 5:00 p.m.
CLOSED
Central Island
South Island
Saanich Peninsula Hospital ED
Saanichton, BC
Open daily from 7:00 a.m. to 10:00 p.m.
1 hour 11 minutes