Hearing tests and supports

Last updated: September 17th, 2026 at 5:43pm

Get your child's hearing checked and find support if they have hearing loss, through Public Health Units. 

When this service may help

  • Your child missed a newborn or kindergarten hearing screening.
  • Your child does not respond consistently to sounds.
  • Your child asks people to repeat themselves or has trouble hearing in noisy places.
  • You have concerns about your child's speech, language or hearing.

Who can use this service

  • Services are available for children and youth from birth to age 19.

How to get started

1. Parents and caregivers can contact an Island Health hearing clinic to request support.

2. A health-care provider or community professional can also make a referral on behalf of the family.

What to expect 

  • A hearing professional will ask about your child’s hearing, speech and development. They may screen or test your child’s hearing using activities suited to their age and abilities.

  • After the test, they will:
    • Explain the results
    • Answer your questions
    • Let you know if more testing is needed
    • Discuss treatment or hearing equipment, if needed
    • Connect your family with other services and supports

How to prepare

  • Bring your child's BC Services Card and any hearing equipment they use. 
  • Write down your questions and concerns.

General Information on Hearing tests and supports

Referral Required?
Not required
Contact Us

Victoria Hearing Clinic

Referral Form

1947 Cook St
Victoria, B.C.
V8T 3P7
250-388-2250 
Fax: 250-388-2272
Hearing_Clinic@islandhealth.ca 

West Shore Hearing Clinic

Referral Form

345 Wale Rd
Victoria, B.C.
V9B 6X2 
250-519-3490 
Fax: 250-519-3491
Hearing_Clinic@islandhealth.ca 

Nanaimo Public Health Hearing Clinic

Referral Form

1665 Grant Ave
Nanaimo, B.C.
V9S 5K7
250-755-6269
Toll Free: 1-877-370-8699
Fax: 250-755-6260
NanaimoHearing@islandhealth.ca

Courtenay Hearing Clinic

Referral Form

104 - 501 4th St
Courtenay, B.C. 
V9N 1H3
250-331-8526
Toll Free: 1-877-370-8699
Fax: 250-331-8527
CourtenayHearing@islandhealth.ca

Hours of Operation
Victoria Hearing Clinic

Monday - Friday: 8:30 a.m. - 4:30 p.m.

West Shore Hearing Clinic

Monday - Friday: 8:30 a.m. - 4:30 p.m.