Island Health is advising that, despite significant effort to fill shifts, there is a temporary shortage of registered nurses and physicians over the holiday season resulting in a temporary service reduction at the Port Alice Health Centre.
Urgent and primary care services will not be available at the Port Alice Health Centre for the following days:
- December 25
- December 26
- December 27
- December 28
- December 29
The Centre will be open during regular business hours (8:30 a.m. to 4:30 p.m.) on December 27, 28 and 29 for patients picking up prescriptions sent from pharmacies in Port Hardy and Port McNeill. Residents picking up prescriptions are asked to call ahead to 250-284-3555. The Centre will be fully closed on December 25 and December 26.
Urgent and primary care services will resume at 8:30 a.m. on December 30.
In the event of a medical emergency, residents are advised to call 911 or proceed to the Port McNeill or Port Hardy Hospital. For non-urgent care during this period, residents can access the Port McNeill or Port Hardy Hospital. Confidential health information and advice from a registered nurse is available toll free, 24/7 by calling HealthLink BC at 811.
Island Health acknowledges this is not an ideal situation for the community and we sincerely apologize for any inconvenience experienced by this temporary service reduction.