Online Appointment Booking
Please arrive at the lab as close as possible to your booked appointment time.
If you do not have access to the internet, family/friends available to assist with booking an appointment or the ability to use the Text-based Waitlist, please contact our Laboratory Call Center for assistance at 1-866-370-8355.
Or use our Text-based Waitlist
On your mobile device, text JOIN and your first and last name to 1-833-237-6918 to be added to our waitlist. We’ll text you when it’s your turn.
Please note the Waitlist opens for the "text-in" service 15 minutes after opening time.
To use the text-based service, you should be able to arrive at the lab within 5 minutes after you receive an alert for your appointment.
If the above option(s) are not available to you, no problem. Please proceed to the lab. You will be manually added to the wait-list by Island Health staff.
Changes in Operating Hours
Due to the impact of the COVID-19, Island Health has made the decision to temporarily adjust some of our Outpatient Lab hours.
We acknowledge the inconvenience of these temporary changes and appreciate people’s patience as we work to support acute and outpatient services.
261 Neill St
Monday and Friday: 9:00 a.m. to 11:00 a.m. and 12:30 p.m. to 2:30 p.m.
Tuesday, Wednesday, and Thursday: 8:30 a.m. to 11:30 a.m. and 1:00 p.m. to 3:00 p.m.
Available on site.
For Patient Preparation and Collection Instructions, please visit our Medical Laboratory Services page.