LAB - Courtenay Clinic - Medical Laboratory

Online Appointment Booking

Click here to book an appointment at the Courtenay Clinic Hospital lab.

Please arrive at the lab as close as possible to your booked appointment time.

If you do not have access to the internet, family/friends available to assist with booking an appointment or the ability to use the Text-based Waitlist, please contact our Laboratory Call Center for assistance at 1-866-370-8355.

Use our Text-based Waitlist

On your mobile device, text JOIN and your first and last name to 1-833-213-6316 to be added to our waitlist. We’ll text you when it’s your turn.

Please note the Waitlist opens for the "text-in" service 15 minutes after opening time.

To use the text-based service, you should be able to arrive at the lab within 5 minutes after you receive an alert for your appointment.

If the above option(s) are not available to you, please proceed to the lab. You will be manually added to the wait-list by Island Health staff.

USE OF WAITWHILE TEXTING SERVICE: 

If you choose to book online or receive a text message, your name and phone number will be entered into the Waitwhile service. This information will be temporarily stored (approximately 1 week) on servers in the United States and subject to the Privacy Policy of Waitwhile.

By providing your name and phone number you are consenting to the collection and storage of this information outside of Canada by Waitwhile and to their privacy policy.