Help with daily needs

Get professional and personalized home care support in your home and in local clinics depending on your needs

This service may help if you:

• Need help with personal care (bathing, dressing, medications)
• Have complex nutrition needs
• Want support managing a lung condition at home
• Need social work support for planning, well-being, or financial concerns
• Have a physical disability and want more control over your home supports

You might be. It depends on your health conditions, how much support you currently have, and what you need help with. Call the Community Access Line. We’ll listen to your situation and let you know what services we can offer you.

Have the following details and documents ready for yourself or the person you’re calling for:

• A valid BC Services Card
• Full name
• Date of birth
• Home address

Call the Community Access Line. We’ll ask a few questions, learn what you need, and connect you with services. 

South Island: 250-388-2273 / 1-888-533-2273  Hours: 8:30 a.m. to 10:30 p.m.
Centre Island: 250-739-5749 / 1-877-734-4101  Hours: 8:30 a.m. to 8:00 p.m.
North Island: 250-331-8570 / 1-866-928-4988
Hours: 8:30 a.m. to 6:00 p.m. 

Depending on your needs, you may get help with the following.

Get help with daily personal care at home

Support workers can help you:

• Wash, dress, and use the toilet safely
• Get ready for the day or for bed
• Heat and serve simple meals
• Take blister-packed medications as directed
• Give your caregiver a break

This service does not cover things like housecleaning, shopping, driving, banking, or care for pets/other family members.

(Provided through Home Support)

Manage your own home support team

You (or someone you choose) can:

• Get funding to hire your own support workers
• Decide who helps you and when
• Choose what tasks they do
• Use funds for wages and basic admin costs
   

(Provided through Choice in Supports for Independent Living – CSIL)

Get support to manage your breathing at home

A respiratory team can help you:

• Understand and manage your lung condition
• Use inhalers, puffers, and equipment correctly
• Notice early warning signs or flare-ups
• Build stamina for daily activities

(Provided through Community Respiratory Services)

• Clinical services (social work, dietitian, nursing, respiratory care) are free.
• Other home care services may have costs, such as equipment rental.
• Home support services are government-subsidized. During your assessment, you will share financial information and pay a rate based on your income.
• Choice in Supports for Independent Living (CSIL): If you receive CSIL, you pay a daily rate based on your income (and your spouse’s income, if applicable).