Temporary service interruption at Port Hardy Hospital Emergency Department

Island Health is advising community residents and visitors to the area that the Port Hardy Hospital (PHH) Emergency Department will be temporarily closed from 5 p.m. Tuesday, November 22 to 7 p.m. Wednesday, November 23.

During this time of Emergency Department closure, all other inpatient services will continue as normal at PHH.

Anyone experiencing a medical emergency should call 911 or, if possible, proceed to Port McNeill Hospital Emergency Department. Island Health and BC Emergency Health Services have protocols in place to ensure patients who call 911 are transported to the appropriate site.

If you are unsure if you are experiencing a medical situation requiring a visit to an emergency department, confidential health information and advice from a registered nurse is available toll free, 24/7 by calling HealthLink BC at 811.

To support people requiring same-day access to less urgent primary care, Island Health will open the Port Hardy Primary Health Care Centre/A’ekaḵila’as for walk-ins from 9 a.m. to 4 p.m. on November 23.

Island Health acknowledges this is not an ideal situation for the community and we sincerely apologize for any inconvenience experienced by this temporary service interruption.