Support and respite for Caregivers

Caregivers can get temporary breaks hile loved ones remain safe and cared for or get emotional support. Whether you are new to caregiving or have years of experience, caregiving can be challenging. You may feel physical, emotional and mental exhaustion.

When this service can help

This may help you if:

  • You need a break from caregiving — even for a short time
  • You want emotional support for your own health and well-being
  • You’d like your loved one to join activities, socialize, or spend time with others
  • You need support to set goals and build a personal plan that focuses on emotional wellbeing and coping skills

If you’re unsure, call the Community Access Line and we’ll help you find the right option.

Am I eligble?

You might be. It depends on whether you or the person needing care meets B.C.'s general criteria for Home & Community Care and would benefit from caregiver respite (Check: Are You Eligible? Province of British Columbia.)

For Community Virtual Care (CVC) Caregiver Support Program, clients are eligible if they live within Island Health boundaries and are caring for someone who must meet criteria for Community Health Services professional services. 

Call the Community Access Line to learn more.

How to begin

Have these details ready for you or the person you're calling for:

  • A valid BC Services Card
  • Full name
  • Date of birth
  • Home address

Call the Community Access Line. We’ll ask a few questions, learn what you need, and connect you with services. 

South Island: 250-388-2273 / 1-888-533-2273 
Hours: 8:30 a.m. to 10:30 p.m. 
Centre Island: 250-739-5749 / 1-877-734-4101 
Hours: 8:30 a.m. to 8 p.m. 
North Island: 250-331-8570 / 1-866-928-4988
Hours: 8:30 a.m. to 6 p.m.

What to expect

CVC Caregiver Support Program

The program is staffed by dedicated social workers who guide caregivers to set goals and build a personal plan that focuses on their emotional wellbeing and coping skills.

CVC caregiver pamphlet

Someone comes to your home to help your loved one with things like bathing, dressing, meals, and medications. This gives you time to rest, run errands, or focus on your own health while your loved one is cared for and safe. (Provided through Home Support Services)

  • Your loved one spends the day in a friendly program with
  • Social activities and conversation
  • Gentle exercise or movement
  • Health check-ins 
  • A meal and snacks

Your loved one stays for a short time (for example, a few days or weeks) in a licensed care home.
Staff provide 24-hour care, so you can:

  • Catch up on sleep
  • Travel
  • Recover from illness or stress

while knowing your loved one is supported. (Provided through Facility Respite Care)

H

Your loved one can bathe in a special tub with help from trained staff at a nearby site. This is helpful if bathing at home has become difficult, tiring, or unsafe for you or the person you support. (Provided through the Community Bathing Program)

Emotional support and skills for you as a caregiver

You can get:

  • One-on-one counselling
  • Skills classes
  • Support groups

to help you cope with stress, set boundaries, and care for yourself while caring for someone else. Many supports are available from home by phone or online. (Provided through the Caregiver Support Program)

Cost and fees (2025)