This hospital Emergency Department is open 24/7 for life-threatening or serious health concerns. Patients are seen based on the urgency of their condition, not the order they arrive.
How to Get Care at This Hospital
If you or someone else is in danger or needs urgent medical help, call 9-1-1 right away.
You can also come directly to the Emergency Department. When you arrive, a nurse will check how urgent your condition is. The most serious cases are treated first.
Wait times can vary. If your condition is not an emergency, you may be directed to a same-day or urgent care clinic.
When to Come to This Hospital
Call 9-1-1 or go to the Emergency Department for:
Emergency Care
- Signs of a stroke (numbness, confusion, trouble speaking)
- Chest pain or signs of a heart attack
- Major injury or trauma
- Mental health crisis
- Head injury with loss of consciousness
- Pregnancy complications
- Feeling unwell and on dialysis
- Overdose or poisoning
- Sexual assault or rape
Medical Imaging at NRGH
Medical Laboratory at NRGH
Urgent Medical Assessment Clinic at Nanaimo Regional General Hospital
Sign Up for a Doctor or Nurse Practitioner
If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available.
1200 Dufferin Crescent
Nanaimo, B.C.
V9S 2B7
Monday to Sunday: Open 24 hours
All vehicles parked in hospital parking lots must pay or have a valid parking permit 7 days a week, 24 hours a day. Parking can be purchased at pay stations or through the mobile app providers listed below. License plates are required to purchase parking.
Rates
Surface Lots Parking Pay Stations:
- $1.25 for each hour
- $10.00 for 24 hours
- $26.75 for a weekly permit
Pay stations accepts coins or credit card.
No debit or Visa branded debit cards are accepted.
No change is provided from pay stations.
Mobile App: HONK (Zone 371)
Download the HONK app to your Apple or Android mobile device.
PayByPhone (Location Number 55371)
Download the PayByPhone app to your Apple or Android mobile device.
Nanaimo Regional General Hospital Parking Map
Special Permits and Parking Exemptions:
For more parking information visit the Island Health Parking Services webpage.
Please note:
Island Health manages hospital parking lot parking only. The City of Nanaimo manages on-street parking. This information does not apply to City of Nanaimo on-street parking.
Public Wi-Fi Access
Free WiFi is available for patients and visitors at the Nanaimo Regional General Hospital. Select the wireless network “IslandHealthGuestWiFi” from your wireless device and follow the instructions to connect.
