Assisted Living Services

Assisted Living supports your independence and helps you continue to live in the community. Subsidized Assisted Living is provided in partnership with private for-profit and non-profit operators. 

Assisted Living is for individuals who can live independently but require support with some personal assistance and daily living tasks. This service can include:

  • Accommodation
  • Hospitality services (meals, housekeeping, recreation supports, emergency response)
  • Personal care and/or medication management assistance

For more about Assisted Living in British Columbia, visit the Office of the Assisted Living Registrar.

For more about subsidized Assisted Living at Island Health, visit the Assisted Living Options and Assisted Living Locations.

You can contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.

Phones are answered seven days a week, 365 days of the year.

South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 1-888-533-2273

Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101

North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988

Eligibility and Accessing Services

Contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.

Phones are answered seven days a week, 365 days of the year.

South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 1-888-533-2273

Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101

North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988

The BC Ministry of Health sets the eligibility requirements for our services and programs. Services and programs with costs attached have program-specific eligibility requirements. 

Visit our Accessing Community Health Services webpage to learn more about access and eligibility.

Costs

The cost of assisted living is calculated at 70% of your net income. Each subsidized site has additional costs for utilities. You can ask about these costs at each Assisted Living site you are considering.

Indigenous Health

Visit our Indigenous Health Services web pagesIndigenous Health Topics web pages, and Indigenous Health Resources for support and information.

2SLGBTQIA+ Community

Access our 2SLGBTQIA+ Community Resources web page and the Gender Diverse & 2SLGBTQIA+ Health Services web page for local care and support.

English as a Foreign Language

Patients coming to an Island Health location can get interpreting services on-demand in the language they need during their appointment or visit.

The service is also available to patients attending virtual care appointments.

Learn more by visiting our Interpreting Services web page.

Printable Materials

Community Health Services Brochure

Facility Respite Care

Home Support Services Brochure

Let's Get You Home Brochure

Wellness Monitoring Program 

Working Together Booklet

Please note: Services and programs vary between communities. We will make every effort to meet your individual care needs with the local resources available.

General Information on Assisted Living Services

Referral Required?
Not required

Learn About

News & Events

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Currents Summer 2021

Read about your colleagues’ activities, learn about Island Health programs, celebrate achievements and see lots of photos of Island Health employees at work and play.

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Island Health Magazine Summer 2021

The summer issue of Island Health magazine includes information on the COVID vaccine; a feature on planning ahead for retirement; Primary Care Networks explained and an in-depth look at the drug-poisoning crisis and some of the projects taking place as part of Island Health’s response.

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Island Health Magazine Spring 2021

Island Health magazine spring 2021 features articles on COVID-19 including a look back at the past year. Also included are articles on the health benefits of spending time in nature, memory loss and aging, and a moving article about one family’s journey with hospice care.

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