For Patients & Visitors

From preparing for a hospital stay to visiting loved ones, this page includes all the necessary information for patients and visitors at Island Health facilities. 

For visiting hours, please contact the individual hospital to confirm the current visiting hours of the unit you are visiting.

If you are looking for Island Health services, visit Our Services. If you are looking for Island Health facility locations, visit Our Locations.

For Patients & Visitors

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Important information for your surgery or ambulatory care appointment.
Important information to help you before, during, and after your visit to an Island Health outpatient lab.
Island Health's Revenue Billing department provides billing services for hospitals, long term care and community services.
Patients coming to an Island Health location can access interpreting services on demand when getting care. The service is also available for virtual care appointments.
Information about parking at Island Health locations.
Your feedback will further improve the quality of the health care system.
Well Wishes allows family and friends to send email messages to loved ones in hospital.
Information about the rules, regulations and hours related to visiting somebody in an Island Health facility.
Emergency services are available 24 hours a day in regional and community hospitals across the Island Health region.
Understand the unique cultural and logistical considerations of each Island Health location before visiting.