Gorge Urgent and Primary Care Centre

You can visit this clinic for same-day care if you have a health concern that should be seen within 12 to 24 hours. For life-threatening emergencies, call 9-1-1 or go to the nearest emergency department. 

Your family doctor or nurse practitioner knows your health-care needs best and may be able to offer you an appointment. If you can’t see them, we’re here to help. 
 

How to Get Care at This Clinic

Starting at 8 a.m. each day, people can call the Gorge Urgent and Primary Care Centre (1-833-688-8722) to arrange same day access to urgent care, as required. 

A nurse or team member may ask you a few questions to match you with the right care.

When to Come to This Clinic

Do you have a health concern that needs attention but isn’t an emergency? You can visit this clinic with these conditions, which should be seen within 12 to 24 hours: 

Common Illnesses

• Coughs, colds, sore throat  
• Ear infections  
• Urinary tract infections (also available through pharmacy)   
• Allergic reactions or asthma (if you have trouble breathing, call 911)  
• Skin conditions (rashes, skin irritation, minor wounds or itchy spots)  
• Stomach pain, nausea, vomiting, diarrhea and constipation  
• Minor illnesses, fevers or infections in children  
• Infections or abscesses  
• Mental health concerns such as low mood, anxiety and depression

Minor Injuries

• Sprains and strains  
• Stitches for cuts  
• Suture removal  
• Stabilizing you for hospital transport if needed

Reproductive and Sexual Health

• Pregnancy testing and options  
• STI testing and treatment  
• Support and care after sexual assault 

Sign Up for a Doctor or Nurse Practitioner 

If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available. Visit the Victoria Health Connect Registry webpage to sign up and learn more about finding a primary care provider in your community.

Walk-in Clinic

If you have an illness that is not an emergency – like a sinus infection or minor sprain or strain – and you cannot get in to see your primary care provider, local walk-in clinics are available for same-day care.

Emergency Department

Emergency departments are designed to treat urgent, acute and life-threatening conditions and aren’t the place for routine care or minor ailments. If you are experiencing a medical emergency, call 9-1-1 or go to your hospital emergency department right away. 

Mental health or Substance Use Concern

Call a crisis line:

Vancouver Island Crisis Line available 24/7 at 1-888-494-3888

KUU-US Crisis Line for Indigenous People available 24/7 at 1-800-588-8717

Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

Still unsure where to go?

HealthLinkBC offers 8-1-1, a free provincial health information and advice phone line available for residents of British Columbia.

By calling 8-1-1, you can speak to a health service navigator, who can help you find health information and services; or connect you directly with a registered nurse, a registered dietitian, a qualified exercise professional, or a pharmacist. Any one of these healthcare professionals will help you get the information you need to manage your health concerns, or those of your family.

Other Health Centres and Primary Care Clinics in the Greater Victoria Area:

Urgent and Primary Care Centres

• James Bay Urgent Primary Care Centre – Victoria
• Westshore Urgent Primary Care Centre – Langford
• Esquimalt Urgent Primary Care Centre – Esquimalt
• Downtown Victoria Urgent and Primary Care Centre - Victoria
• North Quadra Urgent and Primary Care Centre – Saanich

Community Health Centres

• Island Sexual Health Community Health Centre – Victoria (see website for more details about accessing services)