Health Care Support Worker Role

​HCSWs are part of the Government of British Columbia's Health Career Access Program (HCAP). HCAP provides an opportunity for individuals to begin employment in a non-direct care role (the Health Care Support Worker, or HCSW), while taking part in a Health Care Assistant (HCA) education program delivered through an acknowledged post-secondary institution.

HCSWs promote and maintain the health, safety, independence, comfort and well-being of clients/residents and their families. HCSWs provide non-direct and/or non-clinical support and services in a caring, respectful manner that recognizes and supports the unique needs, abilities, backgrounds and beliefs of clients/residents and their families. 

If you are interested in becoming an HCSW, refer to the BC government’s Work in the health care sector page.

Navigate to the page that applies to your role by clicking the links below:

Resources for Leaders


Resources for Peer Mentors

Resources for HCSWs

News & Events

parking sign

Pay parking to resume in March 2022

On January 20, 2022, the Ministry of Health issued a statement noting the return of pay parking at care facilities in BC, effective March 4, 2022.

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People unveiling a truth and reconciliation plaque.

Island Health Magazine Fall 2021

Read articles on building resilience in children; how loneliness impacts health; tips and recipes for healthy to-go lunches; information about IBD and a feature about patient partners.

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Large red letters that spell "Emergency" in front of an emergency department

Island Health asks for public’s assistance in appropriate emergency department use

Island Health is asking people to do their part to ensure our hospital emergency departments can continue to meet the care needs of patients experiencing medical emergencies.

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