Pain Management Services

The Pain Program is for people living in the Island Health region who are experiencing severe chronic pain that is resistant to treatment, and for the people who support them.

We treat patients who suffer from non-surgical pain that is not managed by conventional methods and have clinical centres at the Royal Jubilee Hospital and the Nanaimo Regional General Hospital.  The Comox Valley Nursing Centre also provides chronic pain management support.

Group Programs

Group pain management programs offer an interdisciplinary approach to assessment and treatment for individuals with persistent pain. Our goal is to assist people with persistent pain by empowering them to regain and maintain control of their pain and their lives.

Who are the programs for?

The programs will be most beneficial to those individuals who are having difficulty coping with their chronic pain and its impact on their lives, especially if they have experienced a decrease in functional ability (self-care, home management, work, social activities, recreation, family roles).

Health care professionals guide clients in exploring strategies for living more effectively with chronic pain, allowing them to participate in activities they enjoy. 

How do I access them?

Once you are referred by your family doctor to the Island Health Pain Program, you can start the programs suggested to you by the team.

Please review the following program lists and register for one or more sessions/programs by calling the numbers listed there:

Nanaimo General Hospital:

Self-Management Programs - NRGH

Royal Jubilee Hospital:

Please be advised that the RJH self-management program is presently undergoing some restructuring and curriculum updates. We will not be offering any education groups, drop-in classes, nor orientation during the month of January as we update our program. At this time we ask that you check the website late January for instructions on how to register for orientation and/or groups.

 


Interdisciplinary Services

Physiotherapy Services

Some clients may benefit from individual physiotherapy services. These are offered only with referral from members of the interdisciplinary team, at their discretion.
 
The Physiotherapist assesses and treats neurological and musculoskeletal dysfunctions/injuries. The treatment program may include:

  • mobilization
  • stretching
  • strengthening
  • conditioning
  • postural education

Efforts are made toward improving your understanding of your condition and persisting pain, and in teaching independent management.

Occupational Therapy Services

The Occupational Therapist assesses your function in self-care, leisure and productivity. Together, you will set goals that you can attain individually or in groups.

Nursing Services

The Clinical Nurse Leader coordinates the program by assessing and screening patients and ensuring all relevant information is shared with the team.

All nursing staff can monitor and discuss your medication and treatments. Nursing staff have a phone line for clients to call and ask questions.  The phone has voicemail and every effort is made to return all calls.

Social Work

The Social Worker is available to provide emotional and practical support to clients and their family members.

The worker can offer a variety of supports, including: 

  • individual and family counseling
  • co-facilitation of group sessions
  • education and connection to community resources
  • assistance with practical barriers such as transportation or completing complex forms

Pharmacy

The Pharmacist works with you and your physician(s) to help optimize your medication regimen. 

The primary goal is to help improve your quality of life by finding the right medication choices for you.

This goal is met by helping you streamline your treatment, providing education about medication effects/side effects and how to manage them, and by guiding you through what may seem like the “medication maze.” 

The Pharmacist supports the other members of the interdisciplinary team in meeting their goals for your overall care. 

Psychology

Pain affects not only our physical well-being, but also our thoughts and emotions.  The Psychologist is an integral part of the interdisciplinary team who provides evidence-based treatment to enhance your success with the Pain Program (e.g. trauma-based therapy, cognitive behavioural therapy, individual therapy, and marital therapy).  The Psychologist provides comprehensive assessments and recommendations to the team for specialized pain treatments. 

The Psychologist also contributes to the educational component of the Pain Program, contributes to program development, and conducts research to promote further understanding about pain.

Psychiatry

The Psychiatrist is available to provide a comprehensive psychiatric assessment. In addition, the Psychiatrist may recommend a variety of treatment alternatives, using a client-centred basis for identifying goals and outcomes.

General Information on Pain Management Services

Referral Required?
Required
How to Get Referral

To refer a patient to the clinic, please print and complete the Referral Form with Inclusion and Exclusion Criteria

Please mail or fax the completed form to the appropriate location (RJH or NRGH). When possible please use inter-hospital mail. 

Preparing for Your Visit

Admission Process

To receive treatment at either of our clinical centres, please contact your family physician for a referral.

Evaluation in Pain Management

At the first visit to an Island Health Pain Clinic, a thorough assessment takes place, involving several disciplines.

The assessment includes a review of previous medical records, a pre-visit questionnaire, and an initial examination. The pain physician and other health care professionals assess the patient.

Recommendations for treatment are made and an initial treatment may be done during the first visit. 

Treatment options may include:

  • prescriptions
  • procedures
  • occupational therapy
  • psychology
  • physiotherapy
  • psychiatry  

The patient will also be given an appointment to return for a medical follow-up visit, if needed. 

Pre-Visit Questionnaire

Before your first visit to the clinic, we ask that you fill out a Patient Questionnaire (Download and print Patient Pre Questionnaire complete it, and bring it with you when you come to the clinic.

This will help us determine what pain management techniques might be best suited for you and your lifestyle.

Patient Appointment Letter

If you are new to the clinic and have an appointment booked at either of our clinical centres, please read our Patient Appointment Letter for a brief introduction to your first visit to the clinic.

Contact Us
Victoria

250-519-1836
Fax: 250-519-1837

Nanaimo

250-739-5978
Fax: 250-739-5989

Comox Valley Nursing Centre,
Community Pain Service Support 

250-331-8502 
Fax: 250-331-8503

Finding Us

Royal Jubilee Hospital (RJH) Site

Royal Jubilee Hospital
1952 Bay St
Victoria, B.C.
V8R 1J8

We are located in the Homer Wing on the second floor of the Memorial Pavilion at the Royal Jubilee Hospital. Please see the RJH Pain Program Clinic Map for directions. Pay parking is available in the locations indicated on the map. 

Nanaimo Regional General Hospital (NRGH) Site

Nanaimo Regional General Hospital
1200 Dufferin Cres
Nanaimo, B.C.
V9S 2B7

We are located on the second floor of the Nanaimo Regional General Hospital. Pay parking is available on site.

Hours of Operation

Please Note our Holiday Hours, 2018

RJH Pain Program is closed December 24, 2018 to January 4, 2019.
We will be re-opening January 7, 2019.

NRGH Pain Program is closed December 24, 2018 to January 4, 2019.
We will be re-opening January 7, 2019.
 

Royal Jubilee Hospital (RJH) Site

Monday - Friday: 8 a.m. - 4 p.m.

Nanaimo Regional General Hospital (NRGH) Site                

Monday - Friday: 8 a.m. - 4 p.m.  

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