How to Get Referral
Your primary healthcare provider will refer you to a urologist.
The cystoscopy clinic does not accept referrals directly from physician’s offices. Referrals must be sent directly to an urologist’s office, who will then schedule a date for your procedure at the clinic.
Preparing for Your Visit
If you require extra assistance to ambulate, change clothes and/or for toileting, please ensure that a caregiver accompanies you to your visit.
If you are driving, please allow for extra time, as parking space is limited.
If a translator is needed, bringing a family member or a friend to translate is encouraged. Island Health will provide translation services over the phone if required.
All appointment changes and/or cancellations are arranged through the urologist’s office.
Contact Us
If you need to cancel, please contact your urologist’s office at least 1 week before your scheduled procedure at the clinic.
Please contact the referring physician’s office or the urologist for any questions or concerns regarding the procedure.
For all other inquires, contact the cystoscopy unit.
After Your Visit
For your personal records, an individualized cystoscopy discharge instruction handout will be provided to you after your procedure.
Please remember to drink plenty of water throughout the day.
Finding Us
Royal Jubilee Hospital
1952 Bay St
Victoria, B.C.
V8R 1J8
Cystoscopy directions:
Come in via the main entrance (beside the Tim Hortons)
Turn left at the elevators
Walk down the long corridor towards the end of the hall
Cystoscopy is located on the left, under the sign “Ambulatory D&T Unit”
Hours of Operation
Monday: 1 – 5 p.m.
Tuesday: 1 – 5 p.m.
Wednesday: 1 – 5 p.m.
Thursday: 1 – 5 p.m.
Fridays: 8:30 a.m. – 12:30 p.m.
Closed weekends and statutory holidays
