Yucalta Lodge

Contact Us

Access to subsidized residential care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized residential care. For more information on subsidized residential care, contact an Island Health Community Health Services office near you.

For information on private residential care, please refer to the Seniors Housing Directory of BC.

Billing Enquiries

250-370-8501
1-866-995-3299

555 2nd Ave
Campbell River, B.C. 
V9W 3V1

250-850-2900
Operator

Island Health - Manager, Jae Yon Jones

Visiting Hours

No restrictions on visiting hours. 

Accreditation Status

Accredited 2014-2017. Due for accreditation review in April 2018.

Accreditation Canada, April 2014 Report.   

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit: http://www.accreditation.ca/

Capacity

Publicly Subsidized Units: 95 Complex Care Beds, four Hospice Beds
Private-Pay Units: 0

Building Description
  • 100 private rooms with private bathroom/shower
  • three cottages divided into two sections
  • six dining rooms
  • large commercial kitchen - food prepared on site
  • three courtyards with gardens
Building Amenities
  • large bistro area with library
  • several resident lounge areas
  • gift shop
  • hair salon
  • two large tub rooms
  • three large outdoor courtyards
  • one resident smoking area
  • four private Hospice rooms with a separate entrance, and a Hospice family room with lounge and kitchenette
Facility-Specific Restrictions

No heat generating devices are allowed in resident's rooms including air conditioners, fridges, or heaters.

Neighbourhood/Community Amenities
  • Campbell River Hospital next door
  • Hospice Society within walking distance
  • Red Cross loan equipment
  • local elementary and high school close by
  • within walking distance is a coffee shop, convenience store and bakery
Language, Culture or Religious Affiliation

English primary language. No religious affiliation however there is a Catholic Mass service every Tuesday morning.

Philosophy of Care

Yucalta Lodge solely exists as a community within a community dedicated to provide quality care in a home-like atmosphere that recognizes and respects the dignity and uniqueness of each resident.

As per Island Health Vision, Purpose and Values.

Type of Accommodation

95 private complex care rooms with individual bathrooms including toilet, sink and shower.

Four private community Hospice rooms with individual bathrooms including toilet, sink and shower.

Cost

Residents pay 80% of their after tax income which covers the cost of food and accommodation.

Special Recreational Opportunities

All residents are provided with group or individualized activities daily (except stat holidays). Wheelchair accessible bus for outings.

Accessibility

Wheelchair accessible in all areas of the building. Electric wheelchairs allowed if deemed appropriate and by evaluation by Occupational Therapist.

Motorized Scooter Policy

No motorized scooters allowed in the building. Electric wheelchair use is based on individual assessment and capability.

Pet Policy
Smoking Policy

As a health care provider, Island Health has an obligation to promote good health practices. We are committed to ensuring a safe, healthy and clean environment for everyone.  

Smoking and vaping is not permitted on any Island Health property. This includes all buildings, grounds and parking lots. 

Safety/Security Features
  • 24 hr surveillance cameras
  • secure exits
  • secure public entrances on timers
Prayer Room/Chaplain

Not available.

Any Other Amenities

There are two lift accessible specialized tubs. We also have specialized exercise equipment available for resident use under the supervision of our Therapy Services department.

Parking

Parking is free but limited.

Visiting Information

Hospice visitors please check with Hospice Nurse on duty regarding visiting individual residents.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions and Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."

Community

teaser
Comox Valley, Strathcona, North Island