Online Appointment Booking
Please arrive at the lab as close as possible to your booked appointment time.
If you do not have access to the internet, family/friends available to assist with booking an appointment or the ability to use the Text-based Waitlist, please contact our Laboratory Call Center for assistance at 1-866-370-8355.
Or use our Text-based Waitlist
On your mobile device, text JOIN and your first and last name to 1-833- 827-3761 to be added to our waitlist. We’ll text you when it’s your turn.
Please note the Waitlist opens for the "text-in" service 15 minutes after opening time.
To use the text-based service, you should be able to arrive at the lab within 5 minutes after you receive an alert for your appointment.
If the above option(s) are not available to you, no problem. Please proceed to the lab. You will be manually added to the wait-list by Island Health staff.
Changes in operating hours:
Island Health is working in partnership with the Ministry of Health and BC Centre for Disease Control to respond to COVID-19. The situation is evolving quickly and our strategies are evolving to keep people in the communities we serve safe.
To support the Provincial Health Officer’s directions around social distancing and to ensure laboratory staff and supplies are best positioned to respond to COVID-19, Island Health is temporarily closing some lab locations and changing the hours at others.
For more information, please see our information bulletin at www.islandhealth.ca/news
1599 Dufferin Crescent
Monday - Friday: 8 a.m. - 4 p.m.
Available on site.
For Patient Preparation and Collection Instructions, please visit our Medical Laboratory Services page.