Mount Tolmie Long-Term Care

Bus Route/Transit

Take BC Transit #14 bus

Contact Us

Access to subsidized long-term care is coordinated by Island Health staff.

Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.

For information on private long-term care, please refer to the Seniors Housing Directory of BC.

Billing Enquiries

250-370-8501
1-866-995-3299

3690 Richmond Rd
Victoria, B.C.
V8P 4R6

250-370-5757
Operator

Island Health

Visiting Hours

No restricted visiting times but visitors asked to be mindful of shared accommodations.

Accreditation Status

Completed Accreditation in 2014 and will undergo Accreditation again in 2018. Accreditation Canada, April 2014 Report.

Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit: http://www.accreditation.ca.

Capacity

Publicly Subsidized Units: 72
Private-Pay Units: 0

Building Description

Rancher style, one-storey building located at the corner of Cedar Hill Cross Road and Richmond Road. Built in the 1960s, it is predominantly four-bed ward-style rooms with some semi-private and private rooms.  The site has two beautiful internal gardens/courtyards, two dining rooms, an activity room, two family rooms, one tub room, a hair dressing room, gift shop and reading nook. The site does not have overhead lifts but does have lifts on wheels. The building is older but very clean and well-maintained.

Building Amenities

Mount Tolmie Hospital has two dining rooms, two internal gardens/courtyards, two family/community visiting rooms, one activity room, a hairdressing area, gift shop and a reading nook.

Neighbourhood/Community Amenities

The facility is located just south of the base of Mount Tolmie in the municipality of Saanich. It is very close to the Shelbourne plaza and the University of Victoria. It is also relatively close to Hillside Shopping Centre and the Mckenzie Avenue amenities.

Philosophy of Care
Type of Accommodation

72 beds in total, divided into the following:

  • nine, four-bed ward rooms which share a toilet and sink, and have a large window that runs the length of the room that overlooks the courtyard or exterior of property
  • 14 semi-private rooms with a shared toilet and sink, and either a courtyard or exterior property view
  • nine private rooms which are reserved for clinical need only and cannot be transferred into internally
Cost

Residents pay up to 80% of their after-tax income which covers the cost of food and accommodation.

Special Recreational Opportunities

Provided through the therapy department. Activities include:

  • adapted bicycle
  • Able Sail Program
  • live entertainment
  • multi-denominational church services
  • seated exercise
  • walking program
  • active games
  • cognitive/Memory related activities
  • outings
  • reading groups
  • visiting library
  • UVic speaker series
  • arts and crafts groups
  • pet therapy program
  • Bingo
Accessibility

Ground level, universal access. Site is wheelchair accessible.

Motorized Scooter Policy

No safe space for scooters at site.

Pet Policy

As per Island Health policy. Registered PET therapy visits.

Smoking Policy

As a health care provider, Island Health has an obligation to promote good health practices. We are committed to ensuring a safe, healthy and clean environment for everyone.  

Smoking and vaping is not permitted on any Island Health property. This includes all buildings, grounds and parking lots. 

Designated smoking area for residents only.

Safety/Security Features

The site is not secure or locked site. 

  • the site has 24 hour staffing and a keypad/wanderguard level of security
  • regular fire inspections
  • maintained by Island Health security services
Spiritual Care

Multi-denominational church services

Any Other Amenities

The site holds Resident and Family Council meetings four to five times per year.

In 2019, Mount Tolmie Hospital staff and residents will amalgamate with the staff and resident population of Oak Bay Lodge, and move to a brand new facility called The Summit, currently being built on Hillside Avenue.

Parking

Rates

Surface Lots Parking Pay Stations:

$2.25 for the first 2 hours
$1.25 for each additional hour
$26.75 for a weekly permit

Accepts coins, or credit card
No change is provided from pay stations

Special Permits

Hardship Permits Available
Family Caregiver Permits Available

For more parking information visit the Island Health Parking Services webpage.

    Visiting Information

    During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Frequently Asked Questions and Influenza Protection Policy.

    Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."

    Community

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    Sooke Region, West Shore & Urban Greater Victoria