24 Hour Substance Use Help

Getting Substance Use Help Island Health

We provide care in the context of a wider network of community services and supports. Here are a few other sources of help and information.


24-Hour Vancouver Island Crisis Line:

1-888-494-3888

The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed. The phone number is the same for all areas of Vancouver Island.

Crisis Chat services (6-10 nightly) www.vicrisis.ca 

Crisis Text number (6-10 nightly) 1-250-800-3806

Find community resources: Vancouver Island Crisis Line Community Resource Database


KUU-US Crisis Line

The KUU-US Crisis Line is a resource for suicide prevention for Aboriginal people on Vancouver Island and in the province of British Columbia. Help is available 24 hours a day. If you are facing a crisis, call any time.

Adult Crisis Line:   250-723-4050
Youth Crisis Line:  250-723-2040
Vancouver Island and through the Province of BC:  1-800-588-8717


Other Help and Information Lines

  • BC Alcohol and Drug Referral Service: 1-800-663-1441
  • BC Mental Health and Addiction Info Line: 1-800-661-2121,  9:00 a.m.– 4:00 p.m.  Mon - Fri.Sponsored by Canadian Mental Health Association BC Division
  • Healthlink BC: Check the HealthLink BC website or dial 8-1-1 for programs in your area.
  • AA 24-Hour Support Lines
    • Alert Bay  250-974-5522
    • Campbell River  250-287-4313
    • Comox Valley  250-338-8042
    • Cowichan Valley  866-233-5255
    • Nanaimo  250-753-7513
    • Port Alberni & West Coast  250-723-1177
    • Port Alice  250-284-3558
    • Port Hardy  250-902-6052
    • Port McNeill  250-956-4555 or 250-956-8240
    • Sointula  250-973-6047
    • Southern Gulf Islands  250-383-7744
    • Victoria  250-383-7744
  • NA 24-HOUR Support Lines
    • Campbell River 1-800-379-6652
    • Comox Valley & Strathcona 1-800-379-6652
    • Cowichan Valley 1-866-265-7333
    • Nanaimo 1-866-265-7333
    • Oceanside 1-866-265-7333
    • Port Alberni & West Coast 1-866-265-7333
    • Southern Gulf Islands 1-866-265-7333
    • Victoria 250-383-3553
  • Problem Gambling Help Line: 1-888-795-6111

Family Physicians

Family physicians provide care for many mental health and addiction issues and refer to specialized services when needed.

Find a Physician in your community.


Substance Withdrawal Information

Information about the withdrawal symptoms to expect when preparing for or when in withdrawal from one or more substances.

Alcohol 
Benzodiazepines 
Cocaine 
Marijuana 
Methamphetamine 
Nicotine 
Opioids 

[Developed by Dr. Bayla Schecter, Regional Medical Advisor for Mental Health and Substance Use, Island Health. Reviewed September 2017.]


Other Online Resources

Recommended websites provide education and information on a variety of mental health and substance use issues.

Safe disposal of needles - rack card 
Safe Needles Disposal
Compassion as a guiding action

Locations

Campbell River - AIDS Vancouver Island

1371 - c Cedar Street
Campbell River B.C.
V9W 2W6

250-830-0787

Community Medical Detox - Victoria

Community Medical Detox - Victoria

Eric Martin Pavilion
2334 Trent Street
Victoria

250-519-7708

News & Events

Pandora Avenue Supervised Consumption Site Officially Named “The Harbour”

Pandora Avenue Supervised Consumption Site officially named “The Harbour”

Victoria – Exactly one month after it opened, the Pandora Avenue Supervised Consumption site has officially been named “The Harbour” – reflecting the service’s purpose to provide a safe place – or harbour – where people can use illegal drugs under supervision by trained health professionals and p

Read more

Intensive residential treatment beds for addictions open in the Comox Valley

Intensive residential treatment beds for addictions open in the Comox Valley

Comox Valley - Clients needing longer term, residentially-based addictions treatment services can now access 11 intensive residential treatment beds at the Comox Valley Recovery Centre.

Read more

safer drug use at festivals

Five tips for safer drug use at festivals

Vancouver Island - Island Health is urging everyone to be vigilant if they choose to consume substances at festivals this summer. Many substances (i.e.

Read more