Getting Help with a Mental Health Issue

Getting Help with a Mental Health Issue Island Health

Please see Mental Health and Substance Use Services for services in your area that can help you.

Help and Information Lines

24-Hour Vancouver Island Crisis Line: 1-888494-3888

Crisis Chat services (6-10 nightly) 

Crisis Text number (6-10 nightly) 1.250.800.3806 

The Vancouver Island Crisis Line provides a supportive listening ear for people in emotional distress and connection to emergency mental health services when needed. The phone number is the same for all areas of Vancouver Island.

Find community resources: Vancouver Island Crisis Line Community Resource Database

KUU-US Crisis Line

The KUU-US Crisis Line is a resource for suicide prevention for Aboriginal people on Vancouver Island and in the province of British Columbia. Help is available 24 hours a day. If you are facing a crisis, call any time.

Adult Crisis Line:   250-723-4050     
Youth Crisis Line:  250-723-2040
Vancouver Island and through the Province of BC:  1-800-588-8717

AA 24-Hour Support Lines

Alert Bay 250-974-5522

Campbell River 250-287-4313

Comox Valley 250-338-8042

Cowichan Valley 866-233-5255

Nanaimo 250-753-7513

Port Alberni & Westcoast 250-723-1177

Port Alice  250-284-3558

Port Hardy 250-902-6052

Port McNeill 250-956-4555 or 250-956-8240

Sointula 250-973-6047

Southern Gulf Islands 250-383-7744

Victoria 250-383-7744

NA 24-Hour Support Lines

Campbell River 1-800-379-6652

Comox Valley & Strathcona 1-800-379-6652

Cowichan Valley 1-866-265-7333

Nanaimo  1-866-265-7333

Oceanside 1-866-265-7333

Port Alberni & Westcoast  1-866-265-7333

Southern Gulf Islands 1-866-265-7333

Victoria  250-383-3553

Problem Gambling Help Line 1-888-795-6111

BC Alcohol and Drug Referral Service 1-800-663-1441

BC Mental Health and Addiction Info Line 1.800.661.2121
9:00 a.m.– 4:00 p.m.  Mon - Fri
Sponsored by:
Canadian Mental Health Association BC Division

HealthLink BC

Check the HealthLink BC website or dial 8-1-1 for programs in your area.

Family Physicians

Family physicians provide care for many mental health and addiction issues and refer to specialized services when needed.

Find a Physician in your community.

Substance Withdrawal Information

Information about the withdrawal symptoms to expect when preparing for or when in withdrawal from one or more substances.

[Developed by Dr. Bayla Schecter, Regional Medical Advisor for Mental Health and Substance Use, Island Health.  Reviewed September 2017.]



News & Events

 Island Health temporarily suspends pay parking

Island Health temporarily suspends pay parking

Island Health is temporarily suspending pay parking for the public, staff and medical staff, at all health authority owned and operated sites, effective April 1 through April 30, 2020. 

Read more

Code Hack 2020

Code Hack is back!

Are you ready for an exciting challenge that could help shape the future of health care? Island Health is looking for 100 people to participate in a 24-hour design sprint that aims to generate fresh ideas to improve health care.

Read more

Women hugging holding yoga mats

Island Health Magazine Winter 2020

The Winter 2020 issue of Island Health magazine encourages readers to live their healthiest life. Read features on how to keep your resolutions; re-thinking “diets” and some delicious soup recipes. Also included in this issue are articles about the stigma of mental illness and an Island Health Research project on dementia.

Read more