This page contains information on enforcement of federal and provincial orders for COVID-19.
In a Provincial State of Emergency, the Provincial Health Officer can make Orders as needed. You must follow the Orders.
Proof of vaccination is required to access some events, services and businesses. As of September 13, you must have at least one dose of a COVID-19 vaccine. By October 24, you must be fully vaccinated. For detailed information please go to: https://www2.gov.bc.ca/gov/content/covid-19/vaccine/proof
If your concerns involve a regulated facility please contact your local Health Protection and Environmental Services office at Island Health. Regulated facilities include:
If you have questions or concerns about a licensed community care facility, such as long-term-care, group home or child care facility, please contact a Licensing Officer. The Community Care Facilities Licensing program is open seven days a week from 8:30 a.m. to 4:30 p.m.
If your concerns involve a community facility these should be directed to local governments, which can dispatch bylaw officers for follow-up. Community facilities include community halls, museums, places of worship, theatres, parks, sports arenas, and casinos.
Contact your local municipality or search for other local authority information on the CivicInfo BC Directory.
Physical distancing is an extremely important measure everyone needs to take to prevent the spread of COVID-19. Bylaw officers may be present in public spaces reminding people to maintain physical distance from each other where necessary. If you see gatherings that are in contravention of the PHO order, you should contact your local non-emergency police line to report it.
To ensure bylaw officers address situations that pose the most serious risks to public health and safety, the public is asked to use their judgment and only contact bylaw offices when necessary.
It is our strong expectation that people who are required to self-isolate will do so. Compliance is very important to reduce the spread of COVID-19. Travellers entering Canada must follow testing and quarantine requirements. There are some exemptions for fully vaccinated travellers and children or dependents who are permitted to enter Canada. Learn more.
RCMP will follow up with travellers by phone or site visit to ensure individuals are following their approved self-isolation plans. If the RCMP have indicated they will not follow-up, you can send the details to phac.travel.health.kt-ac.sante.voyage.aspc@canada.ca or contact@cbsa.gc.ca. Additionally, complaints can be send to the CBSA Border Watch Line at 1-888-502-9060.
